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Frequently Asked Questions

If you cannot get the answer to your question, feel free to drop us an email!

Q: Which languages does CoolSpeech support?
A:
Please check out our Voice Guide.

Q: How to have CoolSpeech read my e-mails?

A:
CoolSpeech can check your email accounts automatically for new messages and read them aloud. Please see the help topic Listening to Emails for details. You can also use the Clipboard Speech feature to do this. Simply click your e-mail, press CTRL+A & CTRL+C, that's all! If you want CoolSpeech to read part of your e-mail, just select it and press CTRL+C. It's very flexible and everything is under your control!

Q: I use the "Read Aloud" command to start CoolSpeech to read my file from Windows Explorer. After reading, CoolSpeech exits automatically.

A: This is by design. Users usually want a program to exit automatically after its task is finished. Many programs act like this: WinZip, earlier versions of MediaPlayer. If you want CoolSpeech to stay, just press any of these play controls: Play, Pause, Rewind, Fast Forward or Stop.

Q: I want to install CoolSpeech under Windows 95!

A: No problem. If you want to install CoolSpeech under a "pure" Windows 95, please download and install the following components:
     Windows Common Control Library 4.01 (0.4MB)
     Microsoft HTML Help System 1.32 (716KB)
Note: If you're using Windows 98/NT4-SP4/ME/2000/XP, you needn't install the above. The better your Windows is, the better CoolSpeech works.

Q: Can CoolSpeech handle command line parameters?

A: Sure. If you want to include a speech task in a batch file (*.BAT), simply add one line to your BAT file:
     "<full-path of CoolSpch.exe>" "<full-path of your TXT or RTF file>"
For example, if your CoolSpeech is installed in "C:\Program Files\CoolSpeech", and the document to be read is "C:\Temp.txt", just include this line:
     "C:\Program Files\CoolSpeech\CoolSpch.exe" "C:\Temp.txt"
Notes: 1) The quotation marks cannot be omitted if there are spaces in either full-path. 2) CoolSpeech will start, work and exit without human intervention.

Q: I get an error "An unexpected internal error was detected." while starting CoolSpeech!

A: This error most likely occurs when an evaluation version of voice product has expired. For example, if there is an evaluation version of Digalo 2000 on your computer but it has expired, CoolSpeech will not work properly. There are two ways to solve this problem: 1) Buy a full version of that expired voice product; 2) Remove it from your computer, restart CoolSpeech, and rescan for all valid voices in order to update your voice database.

Q: CoolSpeech is reading my password while I'm entering it!

A: Don't worry. You can either deactivate the Real-time Speech feature, or let CoolSpeech keep silence temporarily. Pressing one of some keys on your keyboard will tell CoolSpeech "not to read the current typing aloud", such as Ctrl Key, Shift Key and Arrow Keys.

Q: How to customize pronunciations for certain words?

A: Some voices have a pronunciation-editing dialog box. For example: 1) Click Speech Properties. 2) Choose "Adult Male #1, American English (TruVoice)". 3) Click Advanced. 4) Click Pronunciation. 5) Enter the word and its new pronunciation in the dialog box and click Add. This will change the word's pronunciation as you wish. You can delete the word from the Word List to delete the customized pronunciation.

Q: How to avoid reading certain words aloud?

A: Some voices have a pronunciation-editing dialog box. You can avoid reading certain words aloud using this dialog box. For example, if you want to avoid reading the word "word": 1) Click Speech Properties. 2) Choose "Adult Male #1, American English (TruVoice)". 3) Click Advanced. 4) Click Pronunciation. 5) Enter the word "word" and "1" as its pronunciation, and then click Add. This will avoid reading the word you specified. You can delete the word from the Word List to delete the customized pronunciation.

Q: How to make CoolSpeech start minimized?

A: 1) Minimize CoolSpeech to the system tray notification area. 2) Right-click its icon. 3) Choose "Exit" from the right-click menu. Next time CoolSpeech will start minimized.

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